File management
The central application for our file management systems is Filestream. This is a windows based application which manages the operation of a claims or transaction within a distinct file, recording the documents, individuals, companies and data within the file and guiding the user through the business process with the use of workflows.
The workflows allow you to provide users with precedent documents at different key stages in a business process, set diary reminders for future activity and link them to the relevant next step in the process.
With its workflows Filestream allows you to
- Obtain cost savings with efficient work practices
- Ensure compliance with agreed service standards
- Implement risk management procedures
- Audit your business processes
- Produce management information and reports on claims
Filestream operates on an open database and can be easily liked to your own systems, including mainframe or accounting systems. Information can be automatically written directly in to filestream from other applications and transferred out to update or notify other systems of key events.
As with all out applications the system and database structure is made as accessible to you as possible, allowing you to develop your own functionality within the file management framework.