System Features
Documents
- Saving and retrieval of all documents
- Stores outgoing and incoming documents (scanned or network documents)
- Flexible document list and search facility
- Complete integration with email (incoming and outgoing)
- Time recording facility
- Document and time review facility
To do lists
- Flexible and filtered to do list
- Priority coding
- Secure supervisor and escalated activities to ensure service standard compliance
- Repeat activities for periodic reviews
Diary
- Individual appointment diary
- Group meeting planner
- File key dates automatically displayed
- Appointments can be linked to a file
- Extranet diary access
Details
- Allows data recording for management reporting information
- Repeat activities prompts data update
- Case level detail storage provides easy user access
- Global level details allows recording of system wide information
Involvement database
- Database allows efficient creation of files and documents
- Includes complete list of courts and large insurer database
- Advanced search facility
System logic
- Automated document selection
- Conditional next suggested action